Network Operations Center
Real-time monitoring of PipTel's 12-tower cellular infrastructure
Network Uptime
99.97%
+0.02% vs yesterday
Active Connections
47,832
Peak: 52,100
Avg Latency
14ms
-2ms vs avg
Packet Loss
0.02%
Below 0.1% threshold
⚠ Active Alerts
All systems nominal. No active alerts.Now
Cell Tower Status
Bandwidth Utilization by Tower
Latency Monitor (Last 60s)
Subscriber Management
Customer base analytics and account management
Total Subscribers
24,587
+342 this month
Churn Rate
2.3%
Industry avg: 1.8%
ARPU
$47.20
+$1.40 vs Q3
NPS Score
72
Excellent
Subscriber Directory
| Account | Name | Plan | Voice (min) | Data (GB) | SMS | Billing | Status | Actions |
|---|
Plan Distribution
Usage Trends (30 days)
Avg Voice Minutes487 min
Avg Data Usage18.4 GB
Avg SMS Sent234
Int'l Roaming Users1,247
Data Growth Rate+14% MoM
Billing & Revenue
Revenue analytics, invoice management, and usage-based billing
Monthly Revenue
$1,161,310
+8.2% vs last month
Outstanding AR
$142,800
12.3% of revenue
Bad Debt
$18,420
1.6% write-off rate
Collection Rate
96.8%
Above 95% target
Revenue Breakdown by Service
Revenue by Service Type
Voice Services$312,450
Data Services$534,200
SMS / MMS$87,340
Roaming$142,680
Value-Added Services$84,640
Total Monthly Revenue$1,161,310
Usage-Based Billing Calculator
Voice$25.00
Data$20.00
SMS$4.00
Roaming$0.00
Estimated Bill$49.00
Bad Debt Tracker
| Account | Name | Amount Owed | Days Overdue | Attempts | Status |
|---|
Service Provisioning
Activate lines, port numbers, manage SIMs, and configure service bundles
Activations Today
37
+12 vs daily avg
Port Requests
14
8 completed, 6 pending
SIM Inventory
4,287
eSIM: 1,820 | Physical: 2,467
New Line Activation
Number Porting Status
Activation Queue
Device Inventory
| Device | Model | In Stock | Allocated | Price | Status |
|---|
Network Planning
Coverage mapping, capacity planning, 5G rollout, and spectrum management
Coverage Area
78%
Target: 95% by Q4
5G Sites Live
5 / 12
3 in progress
CAPEX (YTD)
$2.4M
Budget: $4.1M
Traffic Growth
+23%
YoY data demand
Coverage Map - PipTel Northeast Region
4G LTE
5G
5G+
Planned
5G Rollout Tracker
| Site | Location | Band | Status | ETA |
|---|
Capacity Forecast
Current Peak Load72% capacity
Projected Q2 Peak84% capacity
Projected Q4 Peak97% capacity
Expansion Needed+4 towers
Current
72%
Q2 Proj.
84%
Q4 Proj.
97%
Spectrum Allocation
| Band | Frequency | Bandwidth | Technology | Utilization |
|---|---|---|---|---|
| Band 2 | 1900 MHz | 20 MHz | 4G LTE | 78% |
| Band 4 | 1700 MHz | 20 MHz | 4G LTE | 65% |
| Band 66 | 1700 MHz | 40 MHz | 4G LTE-A | 52% |
| n77 | 3700 MHz | 100 MHz | 5G NR | 34% |
| n258 | 24 GHz | 400 MHz | 5G mmWave | 12% |
CAPEX vs OPEX
Capital Expenditure (CAPEX)
Tower Construction$1,200,000
5G Equipment$680,000
Fiber Backhaul$340,000
Spectrum Licenses$180,000
Total CAPEX$2,400,000
Operating Expenditure (OPEX)
Site Leases$48,000/mo
Power & Cooling$32,000/mo
Maintenance$18,000/mo
Network Staff$124,000/mo
Total Monthly OPEX$222,000